24-7 Group has announced two major senior hires that signal a bold acceleration in its growth strategy and brand evolution. The Total Facilities Management specialist — known for its circular self-delivery model and commitment to innovation — has appointed James Pike as Head of Brand & Marketing and Jenny Ford as Head of Bid Management. Both leaders bring energy, ambition, and specialist expertise that align with the Group’s mission to redefine standards across the facilities management sector.
James Pike Joins as Head of Brand & Marketing: “No Beige. Only Brave.”
In a move expected to sharpen the company’s voice and elevate its market presence, 24-7 Group has brought on James Pike to lead its brand and marketing function. A creative strategist with a reputation for pushing boundaries, Pike’s appointment marks a clear step toward a more dynamic and distinctive brand identity.
Known for transforming traditional marketing approaches into compelling narratives, Pike is expected to help the Group craft a bolder customer experience and brand position.
“James doesn’t do beige. He does brave,” says Charis McLean, CRO of 24-7 Group. “We’re not looking for safe. We’re looking for standout. And James is exactly that.”
Pike says his vision is straightforward:
“24-7 Group has an incredible story that deserves to be told in a way that cuts through the noise. That’s what I’m here for.”
His arrival underscores a new era for the Group — one focused on authenticity, creativity, and a brand that resonates as strongly as its operational offering.
Jenny Ford Appointed Head of Bid Management: Built to Win
Alongside Pike’s appointment, 24-7 Group has hired Jenny Ford as Head of Bid Management — an industry-recognised professional known for blending strategic clarity with an infectious sense of drive.
Ford brings a track record of converting complex technical proposals into winning bids. Her approach is marked by rigor, persuasive communication, and a leadership style that injects energy into every process.
“Jenny’s the kind of person who makes winning feel inevitable,” says McLean. “She brings focus, passion, and a mindset that refuses to settle for second.”
Ford’s goal at 24-7 Group is ambitious:
“24-7 Group’s growth story is just getting started. I’m here to make sure we don’t just compete — we lead.”
Her appointment will see the company develop a more agile and competitive bid function — one that emphasises quality, speed, and strategic positioning.
A Clear Statement of Intent
The dual appointments of Pike and Ford demonstrate 24-7 Group’s commitment to scaling its national footprint, elevating its brand, and strengthening its operational influence in Total Facilities Management.
With innovation at its core and a leadership team gaining momentum, the Group is poised for a significant next phase — one defined by sharper storytelling, stronger market impact, and a winning mindset across every part of the business.
These hires don’t just fill roles. They set the tone. 24-7 Group is gearing up — louder, smarter, and ready to lead.
